33bt Terms and Conditions

Acknowledgement and Consent

By accessing the 33bt platform, creating an account or using any service, you are considered to have agreed to these terms and conditions. If you do not agree with these terms, please refrain from using the platform.

These terms and conditions form a legally binding agreement between 33bt and all its users. These terms cover every aspect of the service and must be read alongside our privacy policy and responsible gaming policy.

Scope of Service

33bt is an online gaming platform that offers sports betting, live casino, slot games and other gaming products. The platform operates for users in specific regions including Bangladesh.

33bt reserves the right to modify, suspend or discontinue any service at any time, for any reason, and without prior notice. Availability of services depends on the user's location, technical conditions and other factors.

Age Restriction and Eligibility

To use the 33bt platform you must be at least 21 years of age. Participation by minors on this platform is strictly prohibited.

• You must be at least 21 years of age.
• You must reside in a country or region where online gaming is not prohibited.
• Each individual may create only one account.
• Persons with mental illness or incapacity may not create an account.

Accuracy of Registration Information

At the time of account registration you must provide accurate, complete and up-to-date information. Providing false or misleading information may result in immediate account closure and forfeiture of any accumulated balance.

As part of the identity verification process, 33bt may request identification documents, proof of address or other relevant documents at any time. Users must provide these documents within the specified timeframe.

Account Confidentiality

It is your responsibility to keep your account login details — username and password — completely confidential. This information must never be shared with any third party.

• You are fully responsible for all activity that takes place on your account.
• If you suspect unauthorized access to your account, you must notify the support team immediately.
• 33bt will not be liable for third-party harm if the user has disclosed their information themselves.

Single Account Policy

Only one account per individual is permitted. Creating multiple accounts for the same person is strictly prohibited and will be treated as a serious violation of the rules.

Deposit Methods and Limits

The following payment methods are accepted for making deposits on the 33bt platform: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major Bangladeshi banks).

• Minimum deposit amount: ৳300 (for each method).
• Deposits are generally credited to the account instantly.
• The correct reference number must be included in each transaction.
• Deposits from third-party accounts are not accepted.

Withdrawal Methods and Timeframe

Withdrawals must be made using the same payment method used for the deposit, unless another method is specifically approved for a particular reason.

• Minimum withdrawal amount: ৳1,000.
• The withdrawal process generally takes between 10 and 45 minutes to complete.
• Withdrawals may be delayed if identity verification has not been completed.
• In cases of suspicious activity, withdrawals may be held pending investigation.

Currency and Conversion

All transactions on the 33bt platform are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not possible.

Any charges or fees imposed by banks or mobile financial services must be borne by the user. 33bt is not responsible for such charges.

Welcome Bonus

33bt offers new users a 100% bonus on their first deposit, up to a maximum of ৳8,000. This bonus applies only to the first deposit of eligible users.

Wagering Requirements

Each bonus is subject to specific wagering requirements. The wagering requirement for the welcome bonus is 25 times the bonus amount.

• There is a fixed time limit within which wagering requirements must be met.
• Certain games or bet types may not contribute to wagering.
• No withdrawal from a bonus balance may be made before the requirements are met.

General Bonus Rules

33bt reserves the right to modify, suspend or cancel promotional offers at any time. Each offer has its own specific terms which will be stated in the offer details.

• If bonus abuse is suspected, the bonus may be cancelled.
• Only one bonus may be active at a time.
• Bonuses are not transferable to third parties.
• Bonuses will not be paid out in cash.

Fair Play Policy

33bt is committed to ensuring a fair and honest gaming environment for all users. All games on the platform operate using applicable tested and certified random number generators (RNG).

Any inconsistent result caused by a technical error will be considered void. In such situations, affected bets may be cancelled and deposits returned.

Betting Limits and Restrictions

Minimum and maximum bet limits apply to each game and betting market. These limits are clearly displayed in the game interface.

• 33bt reserves the right to change the betting limits of any account.
• In sports betting, 33bt reserves the right to change odds or cancel bets.
• Bets placed on erroneous odds will be considered void.

Strictly Prohibited Activities

The following activities are completely prohibited on the 33bt platform and may result in permanent account closure:

• Creating or operating multiple accounts.
• Using pre-planned betting strategies with the intent to abuse the bonus system.
• Attempting to commit fraud or hacking on the platform.
• Using the platform for money laundering purposes.
• Placing bets on behalf of third parties or participating in the operation of a professional syndicate.
• Playing games using automated software or bots.
• Attempting to harass or harm other users of the platform.

Commitment to Responsible Play

33bt believes that gaming should be a form of entertainment, not a source of income. We encourage all users to play responsibly and are committed to supporting those who are affected by problem gambling.

Opening an account and playing games is strictly prohibited for anyone under 21 years of age. We are committed to fulfilling our responsibility to protect minors.

Self-Control Tools

33bt provides various tools to help users manage their gaming:

• The ability to set deposit limits.
• The ability to take a break from your account for a set period of time.
• The ability to temporarily or permanently close your account through self-exclusion.
• The ability to contact us via 24/7 live chat or email for support.

If you suspect a problem with gaming, please contact our support team or read our Responsible Gaming page.

Data Collection and Use

33bt collects and processes personal information from platform users. Details on the collection and use of data can be found in our Privacy Policy, which forms an integral part of these terms.

33bt uses SSL encryption and other security technologies to keep user data secure. However, complete security over the internet cannot be guaranteed.

Limitation of Liability

33bt will not be liable for the following:

• Loss caused by internet disconnection or technical errors.
• Exposure of account information resulting from the user's own negligence.
• Delays caused by failure of third-party services (payment gateways, ISPs).
• Loss due to unforeseen circumstances (natural disasters, cyberattacks).

Dispute Resolution Process

If there is any dispute or complaint, the user should first contact the 33bt support team. The support team is available 24/7 via live chat or email ([email protected]) — in both Bengali and English.

• After a dispute is raised, an attempt will be made to resolve it within a reasonable time.
• For disputes regarding game outcomes, server logs will be considered as final evidence.
• For payment disputes, relevant transaction proof must be provided.
• 33bt's decision will be considered final.

Account Closure by the User

Any user may request to close their account at any time. Contact the support team to make a request. Before the account is closed, any active bonuses will be cancelled and any eligible balance will be withdrawable.

Account Suspension or Closure by 33bt

33bt may suspend or permanently close an account without prior notice for the following reasons:

• Violation of any clause of these terms.
• Suspected fraudulent activity or money laundering.
• Failure to verify identity or provision of false information.
• Direction from a legal or regulatory authority.

Terms Update

33bt reserves the right to change these rules and terms at any time. For significant changes, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after changes have been made will be considered as acceptance of the new terms. Therefore, it is recommended to review this page regularly.