33bt's Privacy Policy

2.1 Registration & Account Information

Information you provide when creating an account includes:

• Full name and username
• Mobile number and email address
• Date of birth (for age verification)
• Information linked to your preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Documents uploaded for identity verification (if applicable)

2.2 Automatically Collected Information

When you use 33bt, our system automatically records the following information:

• IP address and device type
• Browser type and version
• Duration of visit and page visit history
• Cookies and session data
• Referral source (where you came to our site from)

2.3 Transaction & Gaming Activity

Your account's financial and gaming history, which includes:

• Deposit and withdrawal amounts and dates
• Gaming session details and betting history
• Bonus claims and wagering progress
• Win and loss records

2.4 Communication Information

When you contact our support team — via live chat or email — records of those conversations are retained for service quality improvement and accountability.

4.1 Service Partners

We work with trusted third-party service providers who help operate our platform, such as payment processors, game providers, and IT infrastructure suppliers. These partners receive only the information necessary for their specific role and are bound by strict confidentiality agreements.

4.2 Legal Obligations

We may disclose information in accordance with applicable law when required as part of a court order, regulatory authority directive, or legal process.

4.3 Fraud & Criminal Investigations

If suspicious or fraudulent activity is detected on an account, relevant information may be shared with the appropriate authorities in the interest of the investigation.

4.4 Business Transfers

In the event of a business restructure or acquisition, user information may be transferred, however the new owner will be bound by the same standards set out in this privacy policy.

6.1 Retention Period

We retain your information for as long as your account is active or as required to meet legal or regulatory obligations. Even after an account is closed, financial and transaction records may be retained for a specified period.

6.2 Technical Security Measures

33bt takes the following measures to keep your information secure:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Secure server infrastructure and regular security audits
• Limited staff access — only staff who need it have access to personal information
• Automatic detection and alerts for suspicious login attempts
• Regular data backups and disaster recovery planning

6.3 User Responsibilities

It is your responsibility to keep your account password confidential and not share it with others. If you believe your account is being accessed without authorisation, notify our support team immediately.

33bt is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Date of birth verification is mandatory during the registration process.

If we have credible evidence that a minor has created an account, that account will be suspended immediately and the associated information will be deleted.

Parents and guardians are encouraged to monitor children's online activity. If you have any concerns, contact our support immediately.

33bt may update this privacy policy from time to time. For any significant changes, we will notify registered users via email or through a notice on the site.

The "Last Updated" date at the top of this page always reflects the date of the most recent revision. Continued use of the site after changes are made will be considered acceptance of the revised policy.

To view older versions or if you have questions about a specific change, contact our support team.